KPI's


You will find on this page a list of KPI's (Key Performance Indicator) commonly used in management dashboards.

For a classical dashboard, more than 80% of KPI's can be found in the list underneath. The rest will be specific to the industry and at the business model of your company.



Finance


P&L (Turnover, costs, gross margin, EBITDA, EBIT,...)
Financial Ratios (debt rate, ROI,...)
Customer and supplier payment time
Cash Flow, Working Capital, BFR, Cash
Stocks value, stock turnover,...
Forecasts


Human Ressources


age-seniority-sex-type pyramid
absenteism rate
Turnover
Cost by FTE
Number of open positions
Time to fill a position
Number of trainings
ESI (Employee Satisfaction Index)


Clients


Sales, Costs of sales, profitability
CSI (Customer Satisfaction Index), number of complaints
Geographic and by segments repartition
Client Dependance : percentage of gross margin


Sales, marketing


Number and values of sent offers
Pipeline
Market Shares
Sales from New
Time Facing Customer
Marketing quantity, price, and ROI


Production, activity


Men and machines Utilization Rate
Time and delays of production
Quality, punctuality
Waste rate
SLA (Service Level Agreement)
Activity
Number of accidents, security level
Environnemental impact
Supplier dependance
R&D level, diversification


Macro-economy


Consumer Confidence Index
Exchange rates
Oil prices
Producer Price Index (PPI)
Building Permits, Construction Spending




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